Connections serve as the pipelines between modules, and control the flow of your conversation. To view and create connections, click the Configure button for a module and select "Connections" from the left navigation.

Each connection you create acts as an if statement.

You can direct users to other modules based upon:

  • their response to the module
  • the extracted data from their response (see Extracted Data), or
  • the existence of custom variables (see Custom Vars)

You can create as few or many connections as you desire. In most cases, you will want to specify a fallback module if no conditions are met. You can do this beneath the "+ Add Connection" button, pictured above.